Regardless of how long you’ve been in the business or how quickly things change within the industry, one thing’s for certain: One of your goals must be to improve your compliance training courses.
Compliance is crucial to keep organizations running smoothly while keeping them out of any legal trouble. However, compliance training is only effective when it works for your employees and meets their individual needs. But how will you know how effective your compliance training program is?
Whether you’re conducting training physically or using platforms like True Office Learning, here are ways to assess and evaluate your training programs.
1. Perform Mock Audits
A massive flaw in compliance training is how outdated things can be. If your compliance training program isn’t updated with current industry standards, then no one will bear knowledge of how to remain compliant!
That’s why it’s crucial to ensure your training program is accurate and up-to-date. You can make sure of that by performing mock audits and training.
Have someone from HR become an auditor for the day, observing the compliance trainers during the program. From there, HR can provide suggestions on correcting and updating the program accordingly.
Mock training will allow auditors to check for any outdated policies of misinformation. Furthermore, it will enable compliance trainers to receive feedback and practice how to deliver their program.
2. Check Employee Insight and Knowledge
Even the best compliance training programs worldwide won’t show effectiveness if the employees don’t retain what they learned! This is a major reason you need to test employees on their working knowledge of remaining compliant and industry policies.
Quiz employees on compliance protocols and company policies occasionally. This will have management discover any weak spots in compliance training for tweaking. Furthermore, these tests will offer a valuable refresher for employees to keep compliance policies in mind.
You can also ask employees for feedback regarding compliance training to evaluate the program and improve it for the future. Ask the employees about the sections that were easy to understand and what required improvement.
3. Consider HR Data
Your employees aren’t the only source of feedback and insight for training programs. You can also tap into the HR department, which has a lot of information on employee complaints, exit interviews misconduct incidents, among others.
All these pieces of information can help with your compliance training program! For instance, reviewing exit interviews will help management identify any shortcomings employees noticed from compliance training. The same goes for employee complaints, which offer insight and show a lack of compliance in real life.
That way, you can recognize the employees that you’ll need to emphasize during the next compliance training program. You can put more emphasis on specific procedures and policies or change training methods to make it easier for employees to digest what they need to learn.
Wrapping It Up
Now that you’re more familiar with how you can evaluate a compliance training program, you’re one step further to create a more compliant work culture.
